Who operates this website
This website is operated by Zaverocore Solutions LTD, a private limited company registered in England and Wales (company number 17279087). In this policy, “we”, “us” and “our” refer to Zaverocore Solutions LTD.
If you have any questions about this policy or how your information is handled, contact us at [email protected].
Information we collect
We collect information that you choose to provide through our contact and infrastructure project forms, which may include:
- Your name and the business you represent;
- Contact details such as email address and, optionally, a phone number;
- Details about your enquiry, such as your platform, hosting provider, technical challenge and requirements;
- Any additional information you include in free-text fields.
We do not require, and ask that you do not submit, passwords, API keys, access tokens, server credentials, private customer data, confidential datasets or other sensitive business information through any form on this website.
How we use infrastructure enquiries
We use the information you submit to:
- Understand and respond to your enquiry;
- Discuss potential scope, requirements and next steps;
- Communicate with you about your enquiry by email or, where provided, by phone.
Submitting an enquiry does not create a service agreement. Scope, responsibilities, provider arrangements, timelines, pricing, security requirements and support terms are confirmed directly.
Lawful basis
Where data protection law applies, we rely on our legitimate interest in responding to enquiries about our services, and on taking steps at your request prior to entering into any agreement. Where we ask for your consent (for example, the consent checkbox on our forms), we rely on that consent, which you can withdraw at any time by contacting us.
Email communication
When you contact us, we will use your email address to reply and to continue any relevant conversation about your enquiry. We do not send marketing email unless you have asked us to.
Retention
We keep enquiry information for as long as is reasonably necessary to respond to and follow up on your enquiry, and to keep appropriate business records. When information is no longer needed for these purposes, we take steps to delete or securely retain it.
Your rights
Depending on your circumstances and applicable law, you may have rights to access the personal information we hold about you, to ask us to correct or delete it, to object to or restrict certain processing, and to data portability. To exercise any of these rights, contact us at [email protected]. You may also have the right to complain to the UK Information Commissioner’s Office (ICO).
Cookies
Our website uses essential cookies and local browser storage to remember your cookie preference. For more detail, see our Cookie Policy.
Changes to this policy
We may update this policy from time to time. Any changes will be reflected on this page with an updated revision date.